Help & Support

Customer Support

Office Hours
Talk to a representative inside Second Life about your questions.

OnRez Support Center
Use our support center 24/7 to send us suggestions or file a help request.

FAQs For Everyone

Account Management
Learn how to manage the avatars associated with your account.

Making Purchases
If you need help making or completing purchases, you can likely find your answer here.

Favorites
Favorites are a new feature of shop.onrez, find out more!

Switching from SLB to OnRez
As an SLB member, you can easily transition to using Shop OnRez. Learn more here.

FAQs For Sellers

Seller Overview
See the big picture for selling your items on Shop OnRez.

List Your Items (Dropboxes)
Dropboxes are the first thing you need to list your items.

Editing Your Listings
Learn how to edit the items you have listed on Shop Onrez.

Featured Listings & Improving Your Search Results
Learn how to help maximize your sales!

Vendors
Learn how to use our in-world vendor system with your products!